Remote Archives | Miles IT Company

ABOUT THE ASSOCIATE SOFTWARE DEVELOPER POSITION

The program is intended for people who are interested in a career as a full-time Software Developer.

The program’s main objective is to provide real-world experience through the following methods:

Software Development Training – You will learn database design & development concepts using Microsoft SQL Server. You will also learn web development concepts using HTML, CSS, Bootstrap, Angular, Javascript and C#
Software Development Lifecycle Training – experience the MT SDLC & Agile/Scrum Methodology while working on real-world type projects
Team Work & Mentorship – experience working with other Miles IT Software Developers. They will act as your mentor and lead while working on training projects or customer projects

A TYPICAL DAY AS AN ASSOCIATE SOFTWARE DEVELOPER:

Full Stack Development of Web and Computer Applications based on user requirements and solution architecture as documented by the Business Analyst, and specifications by the Software Development Lead.
Perform Tasks related to maintaining, supporting, and advancing production systems including analysis & troubleshooting of reported issues, as well as bug fixing.
Performing regular proactive maintenance on systems and databases
Enhance and extend functionality on existing systems through planned minor updates and more significant projects
Publish updates to production systems (hotfixes, planned version releases)
Perform Business Logic and Functional Type Testing on completed development work
Participate in all software support-related activities including daily standup meetings, prioritization, work planning, and update reviews.
Assist Software Development Lead in Solution Architecture & Database Design (when needed)
Participate in all software project-related activities including daily standup meetings, backlog grooming (when needed), sprint planning, sprint review, and sprint retrospective meetings

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REQUIRED:

Fresh Graduate (within 2-3 months) or Upcoming Graduate (within 1-2 months) with Full Stack Web Application Development Experience
Object-Oriented Concepts & Programming
Full Stack Web Application Development Skills
Excellent communication and collaboration abilities with technical, non-technical staff, and customers
Demonstrated ability to quickly learn new concepts, multitask effectively, and find solutions to complex challenges

PREFERRED:

Work experience throughout college
Bachelor’s Degree with a degree in Computer Science, Computer Engineering, Software Engineering, Software Development, or a related field
GPA between 3.5 – 4.0 / > 80% / 8 CGPA
Proficiency in various programming languages (C#, VB, PHP, JavaScript) and technologies (HTML, CSS, Angular, SQL Server, MySQL) for both front-end and back-end development
Experience working with Microsoft and Linux environments, leveraging Docker and Git for efficient development and deployment. Strong understanding of Agile methodologies (Scrum, Kanban) for collaborative project management

ASSOCIATE SOFTWARE DEVELOPER PROGRAM DETAILS:

Position: Associate Software Developer
Schedule: USA – Monday to Friday – 8am to 5pm EST
Length: 3 month training period
Full-Time Paid Position: USA – $24/Hour

At the end of the program, candidates who excel may be offered full-time employment as a Software Developer.

Apply now to these Locations

Remote – Work from Home

Associate Marketing Consultant

ABOUT THE ASSOCIATE CONTENT WRITER:

We’re seeking a talented and energized Associate Content Writer to join our Marketing Team and help us craft compelling content that drives results. As a member of our content team, you’ll contribute to our mission of creating high-quality, SEO-optimized content that attracts and engages our audience. You will work as part of a dynamic team that possesses diverse skills across the various disciplines of digital marketing.

Our ideal candidate will be passionate about organization and collaboration. If you are looking for a new career in Marketing we want to hear from you!

A TYPICAL DAY AS AN ASSOCIATE CONTENT WRITER:

Research industry trends and identify potential content topics.
Collaborate with team to brainstorm ideas that align with client marketing objectives.
Interview subject matter experts and gather insights for content enrichment.
Develop well-structured and engaging content, optimized for search engines.
Collaborate with designers to ensure visually appealing and impactful content.
Edit and proofread content for grammar, clarity, and accuracy.
Promote content on social media and engage with the audience.
Stay updated on industry trends to deliver exceptional results.

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REQUIRED:

Proficient in G-Suite (or equivalent) with strong calendar management skills to keep projects and schedules on track.
Possesses excellent written and verbal communication skills, coupled with exceptional organization, planning, and time management abilities.
Thrives in fast-paced environments, demonstrating flexibility to multi-task and prioritize effectively. Maintains a keen eye for detail while adhering to established processes.
A talent for writing and an interest in writing marketing content.

Apply now to these Locations

At this time we are seeking internal applicants, anyone with interest in joining our Marketing Team as an Associate Content Writer can use the form on the “Open Positions for Internal Applicants” Google Sheet or reach out to Laura Ferruggia for more information about applying.

Associate Software Developer

Administrative & Purchasing Coordinator

ABOUT THE ADMINISTRATIVE & PURCHASING COORDINATOR:

Are you a critical thinker, problem solver that enjoys jumping from one task to the next? Do you pick up things quickly and enjoy figuring things out on your own, while constantly learning something new?

Our ideal candidate thrives on challenges and enjoys solving problems in a fast-paced environment. We need someone with high levels of enthusiasm and a positive “can-do” attitude that is focused on getting the job done. Being skilled at organizing, coordinating, prioritizing and managing multiple-level tasks through to completion is a must.

If this rings true for you then the Miles’ Remote India Office Team is the place for you and your career aspirations!

A TYPICAL DAY AS AN ADMINISTRATIVE & PURCHASING COORDINATOR:

General Administrative Support for Miles IT
All duties related to purchasing transactions, both from customers and Miles IT
Maintain purchasing data and documentation in accordance with internal procedures
Work on purchase requests as they come in and respond to inquiries as they arise
Communicate in a timely manner to internal team members, customers, vendors, and suppliers

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REQUIRED:

Passionate & Avid User of Technology (Business Software, Websites, Mobile Apps)
Excellent Communication & Time Management skills
Detailed Oriented & Strong Analytical skills
Cooperative Team Player with Excellent Interpersonal skills
Intermediate Use & Knowledge of Microsoft Office and/or G-Suite (Google)

Administrative & Recruiting Coordinator

ABOUT THE ADMINISTRATIVE & RECRUITING COORDINATOR:

If this rings true for you then Miles IT is the place for you and your career aspirations!

A TYPICAL DAY AS AN ADMINISTRATIVE & RECRUITING COORDINATOR:

General Administrative Support for Miles IT
Assist candidates in the application & interview process
Communicate in a timely manner to internal team members & candidates
Assist in onboarding new team members

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REQUIRED:

Passionate & Avid User of Technology (Business Software, Websites, Mobile Apps)
Excellent Communication & Time Management skills
Detailed Oriented & Strong Analytical skills
Cooperative Team Player with Excellent Interpersonal skills
Intermediate Use & Knowledge of Microsoft Office and/or G-Suite (Google)

SEO Strategist

ABOUT OUR INTERNAL MARKETING DEPARTMENT:

At Miles IT we’re all about helping businesses grow through strategic marketing. Our teams builds customized plans to generate high-quality leads and boost brand awareness. We help showcase what makes a business unique and connect with the right audience to achieve company growth. If you’re passionate about creating impactful marketing campaigns, we could be a great fit!

Miles IT is looking for an SEO Strategist to join our Internal Marketing team. In this role, you will develop and implement strategies to optimize website visibility on search engines, driving organic traffic and improve lead generation for our marketing department.

You will work as part of a dynamic team that possesses diverse skills across the various disciplines of digital marketing. Our ideal candidate has expertise in Google Ad platforms, experience with ad copywriting and the ability to take direction to come up with strategic solutions.

TYPICAL RESPONSIBILITIES OF AN SEO STRATEGIST:

Conduct in-depth keyword research to identify high-value search terms and optimize website content accordingly.
Execute on-page SEO strategies to enhance website visibility and improve search engine rankings.
Develop and implement off-page SEO tactics to build strong backlinks and increase domain authority.
Perform technical SEO audits and optimizations to ensure website speed, accessibility, and indexability.
Collaborate with our content teams to create SEO-driven content that aligns with business objectives.
Track, analyze, and report on SEO performance metrics to measure campaign effectiveness and inform strategy.

REQUIRED:

5 years of experience with demonstrated success in SEO
Expertise in SEO and Analysis platforms such as, Google Search Console, Google Analytics, Semrush/Similarweb, Ahrefs, GTM… (Updated Certifications required)
Understanding of CRO (conversion rate optimization)
Experience with ad copywriting
Ability take direction and be strategic about solutions

PREFERRED:

Understanding of IT/Technology Service businesses
Strong understanding of Bing and other (potentially) social ad platforms
Ability to take initiative and uncover opportunities independently

Apply now to these Locations

Please select your desired location to begin your application:

Remote – Work from Home, India

Available Shifts:

10:30 AM to 7:30 PM IST -OR- 11:30 AM to 8:30 PM IST

Hours are negotiable

Marketing Coordinator

ABOUT OUR MARKETING COORDINATOR:

We are looking for a professional and energized Marketing Coordinator to support the Miles IT Team. You will work as part of a dynamic team that possesses diverse skills across the various disciplines of digital marketing.

Our ideal candidate will be passionate about organization and collaboration. If you are looking for a new career in Marketing we want to hear from you!

A TYPICAL DAY AS A MARKETING COORDINATOR:

Provide exceptional customer service by responding to inquiries and requests promptly and efficiently.
Manage assigned marketing projects, including clear communication with clients, regular status updates, leading internal meetings, and developing project plans and prioritizing tasks.
Facilitate and coordinate internal meetings related to marketing coordinator-led projects, ensuring all participants have the information and resources needed.
Schedule meetings using online collaboration tools like Google Meet, manage invitations, and distribute recordings for reference.
Coordinate small consulting projects with new customers not covered by existing plans.

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REQUIRED:

Proficient in G-Suite (or equivalent) with strong calendar management skills to keep projects and schedules on track.
Possesses excellent written and verbal communication skills, coupled with exceptional organization, planning, and time management abilities.
Thrives in fast-paced environments, demonstrating flexibility to multi-task and prioritize effectively. Maintains a keen eye for detail while adhering to established processes.

PREFERRED:

Bachelor’s degree in a relevant field (Marketing, Business Administration, Communications, etc.) or equivalent practical experience
Proficiency in project management software (Asana, Jira, BaseCamp) and CRM software (HubSpot, Salesforce, Zoho).
Highly motivated and independent with strong learning agility, problem-solving skills, and emotional intelligence.

Apply now to these Locations

Remote – Work from Home, USA

IT Sales Consultant

ABOUT OUR IT SALES CONSULTANTS

Miles IT is seeking a charismatic and energetic IT Sales Consultant to join our team! You’ll focus on consulting with organizations and helping them determine how we can help them improve their overall use of technology and technology providers.

The IT Sales Consultant is responsible for driving new sales to prospective clients and securing repeat sales from non-recurring active customers. This role requires a blend of salesmanship, tenacity, and superior communication skills working in a collaborative environment. The IT Sales Consultant role starts by working with the customer from their initial request, actively defining their true needs. After collaborating with the team (if necessary) to craft an appropriate solution, you’ll present it to the customer, emphasizing the value it delivers.

A TYPICAL DAY AS AN IT SALES CONSULTANT:

Match up prospective customer’s needs to our services
Demonstrate the value of our services and company to close leads, generating additional revenue
Continually provide incredible response times to leads brought in through our marketing efforts
Actively listen to customer needs, respond professionally, and offer expert advice to recommend solutions tailored to their specific requirements.
Generate proposals

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REQUIRED:

3+ years of experience in a technology-based role (support, consulting, or sales)
Proficient with IT systems and software, including Azure, Entra, Google, VMWare, Microsoft365 products
Solid understanding of how business operations interact with technology.
Excellent communication (written and verbal) and consultative skills.
Fast learner with a proven ability to manage time effectively, prioritize tasks, and work independently.

PREFERRED:

5+ years in technology-based role (support or consulting or technology sales) with a relevant degree in MIS, Marketing, Computer Science, or Business
Expert knowledge of Azure, Entra, Google, VMWare and Microsoft365 products

Apply now to these Locations

Remote – USA

Helpdesk Coordinator

ABOUT THE HELPDESK COORDINATOR

We’re looking for a motivated and highly organized Helpdesk Coordinator to join our growing team! In this vital role, you’ll be the first point of contact for our valued clients putting yourself in the shoes of the customer, and providing a friendly and professional voice to coordinate assistance.

If you’re extroverted, enjoy engaging with people all day long, understand the balance of being professional but also personable, and can handle high pressure- then we have an amazing opportunity for you… You’ll leverage your strong organizational skills to answer phone calls, gather information efficiently, and schedule on-site IT visits with qualified technicians, ensuring a seamless experience for everyone involved.

A TYPICAL DAY AS A HELPDESK COORDINATOR

Manage communication channels to provide responsive service to customers and coworkers
Manage and dispatch field technicians onsite to customer locations worldwide
Work independently, utilizing written instructions and reference materials to ensure accurate execution of established procedures
Assist the IT division with various administrative processes regarding billing, project management, and onboarding new customers
Other administrative items as necessary

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REQUIRED:

High School Diploma or equivalent
Proficiency in Microsoft Office Suite, particularly Excel
Excellent phone communication skills, both following scripts and handling unscripted inquiries
Strong organizational, computer literacy, and written & verbal communication skills
Adaptability, multitasking proficiency, and meticulous attention to detail
Thrives in a fast-paced environment

PREFERRED:

Administrative or customer support experience
Advanced Microsoft Office Suite and Google Workspace skills, with a focus on Excel
Experience with CRM/ERP systems
Thrives in collaborative environments with a passion for problem-solving
Comfortable working independently and under guided instruction
Proven ability to follow and execute written protocols with accuracy

APPLY NOW TO THESE LOCATIONS

Remote, Work from Home, USA

AVAILABLE SHIFTS

7:00 AM – 4:00 PM (EST)

8:00 am – 5:00 PM (EST)

9:00 AM – 6:00 PM (EST)

10:00 AM – 7:00 PM (EST)

Paid Search Strategist

ABOUT OUR INTERNAL MARKETING DEPARTMENT:

Our Internal Marketing Team handles all marketing efforts for Miles IT, creating impactful strategies for reaching prospects and customers. This team develops key marketing initiatives, increases brand awareness through content & design, and collaborates with internal experts to drive success. If you’re passionate about marketing, we could be a great fit!

Miles IT is looking for a Paid Search Strategist to join our Internal Marketing team. In this role, you will be responsible for optimizing high-performing paid search campaigns across various platforms (e.g., Google Ads, Bing Ads) to achieve business objectives.

TYPICAL RESPONSIBILITIES OF A PAID SEARCH STRATEGIST:

Continual optimization of paid search ads (Google, Bing, etc.)
Conversion rate optimization
Conduct Landing page research
Conduct keyword research
Monitor budget and spending

REQUIRED:

5 years of experience with demonstrated success in B2B Google Ads
Expertise in Google Ads platform (Updated Certifications required)
Understanding of CRO (conversion rate optimization)
Experience with ad copywriting
Ability take direction and be strategic about solutions

PREFERRED:

Understanding of IT/Technology Service businesses
Strong understanding of Bing and other (potentially) social ad platforms
Ability to take initiative and uncover opportunities independently

Apply now to these Locations

Please select your desired location to begin your application:

Remote – Work from Home, India

Available Shifts:

10:30 AM to 7:30 PM IST -OR- 11:30 AM to 8:30 PM IST

Striven Customer Support [TEMPLATE]

About our Striven Division:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

Be responsive and relentless in providing support to Striven customers
Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
Troubleshooting system bugs and escalating to the development team for fixes with clear steps on how to recreate the bug
Confirming bugs have been fixed and communicated back to the customer accordingly
Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
Work with customers to learn about change requests they wish to have within the system
Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

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REQUIRED:

Strong organizational, computer and communication skills.
Ability to work in a fast-paced environment with attention to detail.
Excellent multi-tasking abilities.
Proficiency with Google and Microsoft applications
Docs/Word, Sheets/Excel, Slides/PowerPoint, and Gmail/Outlook.
CRM or ERP Software a plus

Preferred:

Associate’s Degree
Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
Experience with previous software such as Quickbooks, Salesforce, etc.
Excel experience (ability to handle basic formatting and equations) and basic skills with other MS Office tools.