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Marketing Coordinator – India

2 – 4 Lakh


Remote – Work From Home, India


 

ABOUT OUR MARKETING COORDINATOR:

We are looking for a professional and energized Marketing Coordinator to support the Miles IT Team. If you love helping people and have a passion for web development, we want to meet you! You will work as part of a dynamic team that possesses diverse skills across the various disciplines of digital marketing.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

 

If you’re extroverted, love solving problems, enjoy engaging with people all day long, understand the balance of being professional but also personable, can handle high pressure-then we have an amazing opportunity for you… We’re looking for a person who loves to solve problems, please customers (including angry ones) and are consistently dedicated to solving problems quickly, respectfully. You must be willing to leverage technology, systems, and processes to accomplish the impossible.

A TYPICAL DAY AS A MARKETING COORDINATOR:

  • Maintain and exceed our quality expectations for customer services, by providing accurate and prompt answers to all customer requests.
  • Coordinate with developers and other team members as needed during your shift. May include assistance prioritizing tasks or reaching out to customers for additional information
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken. Identify and assess customers’ needs to achieve satisfaction
  • Communication & Clear Explanation of details relating to an issue with the clients and team members through email phone chat and etc
  • Perform research for various marketing-related initiatives, such as investigating and comparing platforms or partnerships.
  • Data collections & sharing, such as: Add and reconcile expense tracking, Miles IT GMB management, gathering and sharing reviews, LinkedIn Audience building, email scheduling, following a documented process to test conversions, scheduling meetings and emails, password updates

marketing graphic design team

it team

bss team

REQUIRED:

  • Education & Experience: High School Diploma (or equivalent)

  • G-Suite (or Microsoft, etc.) proficiency, calendar management

  • Effective verbal and written communication skills, organization & planning, flexibility (ability to multi-task and change gears effectively), decision-making, time management skills, attention to detail, managing and following processes

  • CRM or ERP Software a plus

  • Shift Requirement:
    Month 1 2:30pm – 11:30pm IST for orientation and training
    Standard Shift 10:30am – 7:30pm IST OR 11:30am – 8:30pm IST

PREFERRED:

  • Education & Experience: Bachelor’s Degree or Equivalent Practical Experience (Marketing Degree, Project Management experience, PMI Certification, Certified Scrum Master)
  • Experience using Project Management software (Asana, Jira, BaseCamp), CRM experience (HubSpot, SalesForce, Zoho) fast typing speed (75+ WPM)
  • Self-driving, independent worker, fast learner, continuous improvement, resourcefulness, emotional intelligence

Apply now to these Locations

A Company Of Caring Friends

Miles IT has consistently been recognized as a Best Place to Work. We strive to provide a fun and friendly work environment and believe that hard work and happiness can go hand-in-hand.

 

Whether you work remotely or in person, you’ll have the opportunity to connect with teammates at company events, pursue common interests in our employee-run clubs, and support and encourage each other’s career development.

Building an inclusive, welcoming work environment

At Miles IT, everyone matters and belongs. We uplift diverse voices and celebrate people of all backgrounds and walks of life. Our team is dedicated to creating a caring environment where everyone feels seen, heard, and respected for who they are.

 

Our beliefs aren’t just words on a poster—we live them every day. As a company, we’re committed to ongoing education and growth so our employees succeed and thrive.

  • We keep our people and their families top-of-mind.
    Flexible time policy, full suite of company benefits, and outings for teammates & families to enjoy together.
  • We advocate for what we believe is right.
    Our team members are encouraged to speak up and share their perspectives—we believe that real impact comes from thoughtful listening and understanding.
  • We champion continual development and growth.
    Through career development, Miles U sessions, and manager training, we ensure every team member has equal access to learning and leadership opportunities.
Graphic illustration of two staff members interacting with the user

We strive to help people accomplish more through technology and believe that true innovation starts with an inclusive, caring work environment.

Company Benefits

Medical, Dental, and Vision insurance

401k with company match

Flexible spending account

Supplemental insurance plans

Paid time off that rolls over each year

Tuition assistance

Paid holidays

Are You Driven To Accomplish More and Able To Prove It?

Miles IT is a group of highly motivated people who believe in working together to accomplish more.