BEST-IN-CLASS IT PROJECTS COMPANY
One-Time IT Projects for Businesses in Columbus
Accomplish your IT goals quickly and effectively with our dedicated project teams.
- 99.7% Project Success Rate
- Remote & Onsite Assistance
- Business & Technology Experts
ACHIEVE YOUR BUSINESS’S IT INITIATIVES
Explore Our IT Project Specialties
Whether you need additional support for your existing IT staff or a dedicated group to handle all aspects of your project, we’re always ready to deliver winning IT solutions.
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Cybersecurity Initiatives
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Implement better security for industry compliance and data privacy.
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Compliance Advisory Services
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Receive help with documentation, audit preparation, security assessments, and more to help ensure your business aligns with current standards.
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Server Upgrades
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Bring your servers up to date with the latest technologies so you can work more efficiently.
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Cloud Migration
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Transition seamlessly from local IT solutions to secure cloud-based hosting.
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Email Platform Assistance
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Get help setting up and managing your chosen email platform.
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Office Relocation
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Move your office without the hassle and get your technology running perfectly in your new location.
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Wireless Networks
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Benefit from a wireless network with high speed and spotless connectivity.
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Infrastructure Buildouts & Upgrades
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Ensure your foundational IT systems are up-to-date, secure, and operating smoothly.
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Project Management Support
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We’ll help your team get projects done on time when you need supplemental support.
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Backup and Disaster Recovery
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Be prepared for anything with a secure backup system that automates the backup process.
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Phone Systems
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Make communications simple with hosted call centers and track call data with analytics.
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Remote Work Services
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Maintain the highest level of security for your remote teams and leverage tools that enhance collaboration.
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Standardizing Business Technologies
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Improve the scalability of your infrastructure and get your systems up to industry standards.
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IT Systems Assessment
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Get informed about your existing IT environment and how it can be improved to increase stability, reliability, redundancy, and productivity for your users.
Our Proven IT Project Process
Rely on our winning approach to ensure your project gets done on time with the highest level of quality. We can assist with IT work of any size or complexity.
Expert Consultation
Our team works to understand your needs, wants, budget, and goals. Leveraging our IT expertise, we determine the best solution that checks off all the boxes.
Strategic Planning
We love to measure twice and cut once. Our project process concentrates heavily on proper planning to reduce stress, avoid unnecessary disruption, and accomplish core objectives.
Implementation & Project Management
Our technology experts implement the plan while our project managers keep everyone up to date. The result is a successful project and a better IT system for your organization.
CASE STUDY
Improving system security & collaboration for a healthcare solutions provider
Discover how our rapid response and rollout team completely revamped this client’s workstations without disrupting their daily operations.
Average response time
Success Rate
Live Support
MEET OUR EXPERTS
Dedicated IT Project Teams for Your Business Tech Initiatives
Rather than distributing resources among various support teams, we have dedicated teams who only focus on project work.
Cloud Suites Team
Optimize business email, SharePoint, Microsoft 365, and other aspects of your cloud platform.
Infrastructure Team
Handle servers, virtualization, backups, and disaster recovery to improve your IT environment.
Networking Team
Ensure your firewalls, switches, and routers are set up properly and working correctly.
Office Relocations/Phone Systems Team
Manage all aspects of your office moves and phone systems to be sure everything runs smoothly.
Benefits of Partnering With Miles IT’s Project Team
Discover more about our approach to IT services.
Dedicated Project Experts
No more delays because of support issues. Our project teams are separate from our helpdesk experts, keeping your work on track.
Remote & Onsite Capabilities
Whether you need help with in-person implementations or remote optimizations, our team handles it all.
99.7% Project Success Rate
Ensure exceptional outcomes with team members who have a proven track record in delivering fantastic results.
Thorough Approach
Details matter. Our team is meticulous from start to finish, ensuring ongoing satisfaction.
THE MILES ASSURANCE PLAN
Discover Our Full Suite Of IT Services
Need ongoing support beyond your initial project? See how the Miles Assurance Plan can help your business run more efficiently.
Guaranteed <1 Hour Response Time
Our fast response and resolution gets you back to work quickly.
24/7 IT Helpdesk Services
We offer 24/7 support to answer your questions and resolve any issues, at any time of day or night.
Unlimited Remote & Onsite Support
We provide nationwide support for all your workspaces, whether in person, hybrid, or remote.
End-to-End Cybersecurity
Defend against cyberattacks with proactive security and a 24/7 incident response team.
No Long-Term Contracts
Our flexible month-to-month plans allow you to easily adjust as your needs change.
K W
4 weeks agoAs my business grew over the years, so did the number of people, computers, printers and servers. I could not handle the IT work anymore and still have the time to run my business. No matter what the project or problem, I get exactly the talent I need from Miles IT. Can’t recommend them enough.
Ashok Mehta
4 months agoThe Entire Miles Team is simply the best—responsible, professional and complete complex projects with ease.
Vlad Guzner
7 months agoI had a very good recent experience with Miles IT. That included help with bigger things, such as full system set up and software installation, as well as smaller tasks and advice. Everyone was very professional, quick and helpful.
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FAQ
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What is considered an IT project?
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As noted above, IT projects can cover a wide range of technology areas to help businesses run more smoothly and securely. At Miles IT, our IT project capabilities include:
- Cybersecurity Initiatives
- Server Upgrades
- Cloud Migration
- Email Platform Assistance
- Office Relocation
- Wireless Networks
- Project Management Support
- Backup and Disaster Recovery
- Phone Systems
- Remote Work Services
- Standardizing Business Technologies
- IT Systems Assessment
We also provide IT consulting if you’re unsure about the next steps your organization should take to modernize and secure your IT environment.
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Can you work with my existing IT team?
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Yes! Miles IT regularly partners with in-house IT teams to fill in knowledge gaps, provide additional support, manage projects, and more. We also provide team training to get your team members up to speed on new solutions.
If you’re looking for ongoing, 24/7 IT support, we offer co-managed IT services to augment the efforts of your internal staff.
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Why is reliable IT so important?
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Reliable IT systems are key to keeping your business running smoothly, avoiding expensive periods of downtime and costly reactive fixes. Secure setups and practices are also essential to safeguard sensitive data from exposure.
In turn, this builds customer trust and helps to ensure compliance, protecting your business’s reputation. Plus, strong IT systems boost productivity and efficiency by giving your team reliable tools and simplifying workflows, which ultimately leads to happier customers.
Overall, consistent IT services help keep your business up-to-date, secure, and productive.
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What kind of software and hardware do you have experience with? Will I be expected to use a specific hardware/software?
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We are software/hardware agnostic. That means we are not dedicated to a particular brand, and our experts have valuable knowledge in all common areas of software and hardware known on the market.
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What is your project process?
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We create a thorough project plan that anticipates all steps in your project and estimated dates for each milestone up to completion. Our Project Managers are the guides who make sure we stay on track in meeting the target date, while our Subject Matter Experts offer the knowledge needed to complete the projects skillfully.
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What is the most common IT project?
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Currently, the most requested project involves migrating or moving to the cloud. As servers continue to move off-site, the need for cloud computing resources increases.
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Can you fit my budget? Can I expect change orders?
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We manage the price based on scope, taking your budget into account. Our costs will not change even if the budget shifts and we still put out our guaranteed level of work. The cost is the cost unless the scope changes. If we reduce the work, we reduce the price.
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Within a given timeline, how quickly can this be completed?
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Our process is streamlined such that various portions of the project can be prioritized according to urgency. We schedule projects to be completed in a timeline that makes it cost-effective and efficient. However, in extreme emergencies we have the bandwidth to complete virtually any project within a given timeline.
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Do you provide ongoing IT support?
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Yes—in addition to one-time projects, we also offer 24/7/365 IT support, which includes rapid response, emergency coverage, vendor escalation, and more. Our average response time is <51 seconds!
If you’re looking for all-in-one managed IT services, check out the Miles Assurance Plan. It includes unlimited remote & onsite support, 24/7 helpdesk, end-to-end cybersecurity, and more.