SAAS PRODUCT DEVELOPMENT
Transform your business with a custom SaaS product
Whether you need to revamp or convert an existing program into a service offering or want to build a new system specifically tailored to monetize your idea, we can see your project through to the end.
Our team has the experience to create the software product you need to continue growing your business.
Converting concept to product success
Our teams are ready to work with you every step of the way to build your dream software solution.
Consultative Focus
Our team of consultants and business analysts helps you with every stage of the entrepreneurial process so you can focus on your software service concept and its audience.
Speedy Turnaround
We move expediently and efficiently so that the first launch gets to market quickly, providing you with a strong foundation that you can invest in and build upon moving forward.
Product Expertise
Benefit from a team of experts with varied proficiencies, including business analysis, solution architecture, design, testing, end-user support, and more.
Bring your business vision to life
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Software-as-a-Service
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Subscription model type solutions where the software IS your product. We help you plan the architecture and management models to build, maintain, and support your subscriber base.
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eBusiness
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Solutions which can provide service delivery and management for just about any kind of business through online & mobile platforms, including full self-service features.
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Multi-Tenant Systems
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We architect our custom SaaS software from the ground-up to handle the multi-tenancy (your various customers and users connected to this single platform) in a secure and high-performing manner.
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Mobile Apps
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Whether you want to create a paid version of an app, provide in-app purchasing, or rely on advertising based on a high-volume user base, we handle all aspects of Android and iOS app development, from creation to deployment, to maintenance.
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Social Media Platforms
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Your success with an online community or social media-type solution depends on more than just expert application development. We’ve helped design, deploy, and market these platforms successfully – including planning the stages of initial launch and beyond.
“We LOVE the Miles Team”
This client came to us with the goal of reducing the amount of time people spend searching for parking.
Miles IT built a web portal for ParkNSave that allows people to purchase parking online with a guaranteed reservation that is ready as soon as they drive into the lot.
With Miles, the client never experienced bumps in the road during the adoption phase and can make continual improvements to their system:
“We still love our ParkNSave platform and are continually enhancing it. Our support reps work with us closely to learn the ParkNSave system; they understand the customer base and the key objectives of our business every single day. Miles brings three critical components to the table: Collaboration. Cooperation. Critical Thinking.”
Mara Reuben
Park N Save
Case Study
We created a custom SaaS application to help this customer achieve their needs
This customer’s software needed to ensure compliance with specific reporting requirements to acquire and maintain their funding. Our solution ensures intuitive usability, secure information handling, and more to provide optimal results.
Valuable product features
We help build the value, stability, and longevity of your product.
Scalability & High-Availability
Systems & Databases designed with Redundancy, Geographically-Diverse Hosting Solutions, and more.
System Usage & Health Reports
Proactive monitoring, alerting, reporting, and performance optimization.
Master & Administration Controls
Manage all aspects of your service offering from your Admin Portal.
Infrastructure & Cloud Management
Full management of your hosting environment and platforms.
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Integration with Existing Systems
Add even more value by integrating your product to existing systems, as well as to 3rd-party utility software.
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Dynamic Advertising & Monetization
Customizable solutions for direct advertising or integration with 3rd-party tools which generate revenue.
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Our proven process
We help transform your idea into a viable source of revenue by assisting every step of the way in developing and launching your Software-as-a-Service platform or other form of Software Product.
Building the perfect service
Phase I – Business Model & Product Vision
• Target Market
• Value Proposition
• Core Features
• Monetization Planning
Phase II – Building a Roadmap
• Defining your Minimum Valuable Product
• Feature Prioritization
• Future Version Planning
Phase III – Interactive Product Development
• A Collaborative Approach with you & your team
• Checkpoints & Demos along the way
• Feedback Processing & Product Honing
Phase IV – Launch Planning & Execution
• Pre-Launch Scenario & Load Testing
• Hosting & Infrastructure
• Staged Launch Approach:
• Soft Launch, BETA Launch, Hard Launch
• User Feedback Processing
• Product Optimization
Phase V – Ongoing Support & Evolution
• System Monitoring & Maintenance
• Optimization & Improvement
• Ongoing Evolution
HELPING PEOPLE ACCOMPLISH MORE
Raving Fans
We are not satisfied if you are just satisfied. We want you to be a
Raving Fan as a result of providing the absolute best service!
Lynda Johnson
3 weeks agoI was having trouble with my email and could not open some attachments. It was frustrating and wasting work-time. Merced was so patient with me, and my computer! And took the time to figure out the problem and fix it! Kudos to him and to Miles IT for hiring such a sharp, computer-savvy detective as him! Thank you so much!
Ian Wardrope
2 months agoExcellent support from DJ to resolve the connectivity issue with my cell phone to Company Email and Services. Resolution was quick and well communicated and got me up and working quickly. Great Support Services.
Karen Strati
2 months agoMiles IT, provides excellent service. Their employees are efficient and patient. They always solve all of my computer/sign-on issues.I highly recommend them.
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Let’s build something great together.
FAQ
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Do you outsource your development?
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No. All members of our software development team are Miles IT employees.
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Do I own the Intellectual Property and source code?
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Yes! We provide our services on a “work made for hire” basis. That means that we handle product development, and you own the custom-built and customizable software which is created based on your vision.
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Do you assist with Proof of Concept (POC) or Prototypes?
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Yes. Our experts assist with all stages of the development life cycle, including concept clarification and product feasibility. This includes building prototypes or POC type solutions that you can use to demonstrate to potential investors or gain feedback from a test market. Our team can identify potential blockers, establish expectations, and determine cost, scope, and ROI as part of your overall roadmap.
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Why shouldn’t I rely on my own staff for this project?
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Many startups have people with great skill, but perhaps not the experience and unique approach needed in designing a software product. Our team of experts has years of experience in your industry and expertise in building and launching successful software products. Hiring your own in-house product development team can take precious time to find & train the right people, and they may be limited in the required technologies or solutions for your product. With our assistance, you get started and get to market faster.
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What software development methodology do you follow?
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We generally follow an agile development process using SCRUM methodologies, with a little special sauce that makes the Miles Software Solution slightly different and better for our customers.
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What technologies or platform do you use to build your custom software products?
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Most new systems are started with a platform we built ourselves (our Head-Start Framework) that includes a foundation for many aspects of the software. It is built using the most modern mobile and web development technologies. We also build new software from the ground-up as needed and can use just about any technology platform your project warrants. For software products in particular, scalability and compatibility are key factors when choosing the technology platform.