Boost Business Efficiency with Expert Managed Service Provider
Stop IT issues before they start with Preventive IT Maintenance
- 24/7 Teams Dedicated Industry-Assigned.
- Month-to-Month contracts — no long-term lock-ins
- 25+ Years Of Experience With 200+ Experts.
- Competitive Pricing with enterprise-grade service
Boost Business Efficiency with Expert Managed Service Provider
Stop IT issues before they start with Preventive IT Maintenance
- 24/7 Teams Dedicated Industry-Assigned.
- Month-to-Month contracts — no long-term lock-ins
- 25+ Years Of Experience With 200+ Experts.
- Competitive Pricing with enterprise-grade service
Fix Your IT Problems Here
THE MILES ASSURANCE PLAN
Rapid Response. Full Security. 100% Coverage- From A Trusted Managed Service Provider
Resolve business IT issues fast! The Miles Assurance Plan (MAP) is our all-in-one managed IT Support plan and includes everything you need to keep your business running smoothly.
Guaranteed <1 Hour Response Time
Our managed service provider experts respond fast (51 seconds average response time) so you can get back to work ASAP.
24/7 Helpdesk Services
As a leading managed IT support provider, We’re always available whenever you need it most, 24/7/365.
Unlimited Remote & Local MSP Support
Get full nationwide support for all workspaces, whether in-person, hybrid, or remote. Our Managed IT Services ensure your entire IT infrastructure is covered.
End-to-End Cybersecurity
Prevent cyber attacks with our proactive services and 24/7 incident response team.
No Long-Term Contracts
Flexibility is key! The MAP is month-to-month, so you can easily adjust as your needs change.
DEFEND AGAINST CYBERATTACKS
Award-Winning MSSP Company
Proactive Services
Security assessments, advanced malware protection, software patching, consistent monitoring, and more to stop bad actors in their tracks.
Incident Response
Fast, precise, and knowledgeable—our 24/7 SOC team responds to threats immediately and works quickly to remediate them.
Compliance Experts
Have confidence in your technical controls and get help completing questionnaires for HIPAA, NIST, SOC, and other standards.
CUSTOMER TESTIMONIAL
“They value really good, quick response time. They get it done right the first time.”
– Dan Berger, President, Berger Rental
Hear from one of our clients about how his company benefits from Miles IT’s quick response time and managed IT services.
THE MOST RESPONSIVE MANAGED SERVICE PROVIDER TEAM
You Request, We Respond, It Gets Done!
It’s more than our slogan—our dedicated managed IT Service and Support teams live this belief every day.
Reliable. Anytime, anywhere—our dependable experts are always here to help.
High-Quality. With a 99.5% Project Success Rate, we’re committed to your success and satisfaction.
Expertise. We have 25+ years of experience, helping businesses accomplish more since 1997.
Trusted. Our reviews speak for themselves—we have a 98% Happiness Rating and over 300 Google Reviews.
YOUR LOCAL IT PARTNER
Work with the same Managed IT Support experts every time
Gain consistency and continuity of service with our responsive Managed Service Provider teams.
Active Consultation With Managed IT Services Experts
Leverage the newest innovations in your industry to improve operations & reduce downtime.
Industry-Aligned Managed IT Support Teams
We organize our managed service provider teams by vertical, so you’ll work with experts familiar with your industry and needs.
Backup Support
Our full team of IT professionals ensures there will always be experts available who know your systems well.
Collaborative Approach
We’re ready to serve as your full managed IT services team or your IT partner, augmenting the capabilities of your internal team.
CLIENT SPOTLIGHT
Troubleshooting thousands of IT tasks over 10+ years
Discover how an engineering firm relies on the MAP to expedite support tasks and reduce downtime.
24/7 Unlimited IT Support
Multiple team members are dedicated to the client’s support issues so tasks are completed fast with minimal downtime.
Local IT Support for 6 Locations
Our thorough understanding of the client’s IT infrastructure ensures personalized support for each of their offices.
10+ Year Partnership
The client continues to be a MAP customer and stays ahead in their industry thanks to our ongoing IT support and active consultation.
GET HELP NOW, SIGN UP LATER
Fed up with slow IT support?
Try our rapid-response IT support and get your systems back up and running.
If you need an immediate fix, we can get your problems resolved ASAP.
HELPING PEOPLE ACCOMPLISH MORE
Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Jonas Holz
a month agoVery competent, fast and friendly IT support. If I owned my own company and had IT problems, I would not hesitate to approach Miles IT and want to enter into a long-term cooperation. Miles IT has been able to help me in absolutely every situation to my greatest satisfaction and has made my working life extremely easier.
Gina Thiesfeldt
a year agoThe tech’s at Miles IT are knowledgeable, friendly and helpful. I can’t say enough good about them. They always seem to go above and beyond and not only fix my issues but also explain things so we don’t have future issues. They are patient and thorough. I highly recommend working with the Miles IT team!
Joel Fellman
2 years agoI have used Miles IT for system assistance and general IT information here at Tioga Franklin Savings Bank for over the last 4 years and they have been outstanding. Their staff are always very professional and have been very prompt to solve every issue or concern. I highly recommend Miles IT.