Managed IT Service Provider for Businesses
24/7 Support. < 1 Hour Response Time. Powerful Cybersecurity.
No Voicemail. No Waiting.
THE MILES ASSURANCE PLAN
Fast response. Full security. 100% coverage.
Resolve IT issues fast! The Miles Assurance Plan (MAP) is our all-in-one managed IT services plan and includes everything you need to keep your business running smoothly.
Guaranteed <1 Hour Response Time
Our experts respond fast so you can get back to work ASAP.
24/7 Helpdesk
We’re always available whenever you need it most, 24/7/365.
Unlimited Remote & Onsite Support
Get full nationwide support for all workspaces, whether in-person, hybrid, or remote.
End-to-End Cybersecurity
Prevent cyber attacks with our proactive services and 24/7 incident response team.
No Long-Term Contracts
Flexibility is key! The MAP is month-to-month, so you can easily adjust as your needs change.
REDUCING RISK AT YOUR BUSINESS
Defend against cyber attacks
Proactive Services
Security assessments, advanced malware protection, software patching, consistent monitoring, and more to stop bad actors in their tracks.
Incident Response
Fast, precise, and knowledgeable—our 24/7 SOC team responds to threats immediately and works quickly to remediate them.
Compliance Experts
Have confidence in your technical controls and get help completing questionnaires for HIPAA, NIST, SOC, and other standards.
CUSTOMER TESTIMONIAL
“They value really good, quick response time. They get it done right the first time.”
– Dan Berger, President, Berger Rental
Hear from one of our clients about how his company benefits from Miles IT’s quick response time and unlimited IT support.
OUR PROMISE
You Request. We Respond. It Gets Done!®
It’s more than our slogan—we live this belief every day.
Reliability. Anytime, anywhere—we’re always here to help.
Quality. With a 99.5% Project Success Rate, we’re committed to your success and satisfaction.
Expertise. We’ve been helping businesses accomplish more since 1997.
Trust. Our reviews speak for themselves—we have a 98% Happiness Rating and over 300 Google Reviews.
MEET OUR TEAMS
Work with the same dedicated experts every time
Gain consistency and continuity of service with our unique team structure.
Industry Consultants
Leverage the newest innovations in your industry to improve operations & reduce downtime.
Industry-Aligned Support Teams
We organize our teams by vertical, so you’ll work with experts familiar with your industry and needs.
Backup Support
Our team of 500+ IT professionals ensures there will always be experts available who know your systems well.
Collaborative Approach
We’re ready to serve as your full team or partner with your in-house IT staff to augment their capabilities.
CLIENT SPOTLIGHT
Troubleshooting thousands of IT tasks over 10+ years
Discover how an engineering firm relies on the MAP to expedite support tasks and reduce downtime.
24/7 Response
Multiple team members are dedicated to the client’s support issues so tasks are completed fast with minimal downtime.
Support for 6 Locations
Our thorough understanding of the client’s IT infrastructure ensures expert support for each of their offices.
10+ Year Partnership
The client continues to be a MAP customer and stays ahead in their industry thanks to our ongoing IT support and consulting.
GET HELP NOW, SIGN UP LATER
Experiencing IT issues now?
Try our rapid-response IT support and get your systems back up and running.
If you need an immediate fix, we can get your problems resolved ASAP.
HELPING PEOPLE ACCOMPLISH MORE
Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Jonas Holz
a month agoVery competent, fast and friendly IT support. If I owned my own company and had IT problems, I would not hesitate to approach Miles IT and want to enter into a long-term cooperation. Miles IT has been able to help me in absolutely every situation to my greatest satisfaction and has made my working life extremely easier.
Gina Thiesfeldt
a year agoThe tech’s at Miles IT are knowledgeable, friendly and helpful. I can’t say enough good about them. They always seem to go above and beyond and not only fix my issues but also explain things so we don’t have future issues. They are patient and thorough. I highly recommend working with the Miles IT team!
Joel Fellman
2 years agoI have used Miles IT for system assistance and general IT information here at Tioga Franklin Savings Bank for over the last 4 years and they have been outstanding. Their staff are always very professional and have been very prompt to solve every issue or concern. I highly recommend Miles IT.
Let’s build something great together.
